The structural pest control industry is regulated by the Texas Department of Agriculture (TDA), Structural
Pest Control Service (SPCS), PO Box 12847, Austin, TX 78711-2847. TDA licenses the businesses, certified
applicators and technicians who perform structural pest control work. Certified applicators and technicians
must pass a written examination in order to receive their licenses.

Pesticides must be registered with the United States Environmental Protection Agency (EPA) and TDA before
they may be used in Texas. EPA registration is not a finding of product safety. Pesticides are designed to kill
or control pests. Your risk of harm depends upon the degree of your exposure and your individual

Specific health and safety information varies between pesticides and types of exposures and is available on
the label information or MSDS sheet, which can be supplied to you upon request from the licensed
applicator. Take precautions when a treatment has been performed to avoid exposure to vulnerable
individuals. Pesticides may be harmful if swallowed, inhaled, or absorbed through the skin. Avoid breathing
dust or spray mist and any unnecessary contact with treated surfaces. If you desire specific information on
precautions, refer to the pesticide label. The law requires that the application procedures specified on the
label be followed.

If you have questions about the application, contact the business or person making the application. If you
suspect a violation of the law regarding structural pest control, contact the SPCS. In case of a health
emergency, seek immediate medical attention.

Pest Control signs must be posted prior to treatment in many instances. The signs should be posted in an
area of common access at least 48 hours prior to treatment. The information sign will allow you to contact
someone who can tell you what pesticide is being used.

If you are contracting for pest control services due to a home solicitation, you have the right to cancel the
contract within 72 hours. You may exercise this right by notifying the pest control company that you do not
wish to receive their service.

For general information on pesticides, contact the National Pesticide Information Center 1-800-858-7378

For information concerning structural pest control laws, contact the Structural Pest Control Service at : (512)
305-8250 or 866-918-4481.

For information concerning the formulation and registration of pesticides, contact the TDA pesticide
registration at (512) 463-7476 or 800-835-5832.

For non-emergency health information relating to pesticides, contact Texas Department of State Health
Services (512) 458-7111.

                                              REDUCED IMPACT SERVICE
In order to minimize the reliance on pesticides and reduce pest populations, a Reduced Impact Pest Control
operator may recommend that you consider the sanitation or physical alteration of your work place or
residence. It is your responsibility to follow those recommendations. Your pest control operator may or may
not offer these services upon request. A proper inspection will provide the information necessary for you to
choose the method of pest control which best suits your situation. Many pest problems can be solved without
using pesticides.

This Reduced Impact Service will include an inspection report and treatment recommendations. You should
review these and keep a copy for your records. Your cooperation in following the recommendations made by
your service provider is essential to a reduced impact service program.

Pesticides may be used in a responsible and professional manner in a reduced impact pest control service. If
you do not want a specific pesticide used or any pesticides used at all, you must note this in writing on the
contract prior to the initiation of the service. If any specific pesticide or class of pesticides are not excluded, it
may be used by the provider.

Revised 09/01/07 Page 1 of 1